Shipping & Returns Policy

Hairgocrazy team works from Monday - Friday. Orders received on Friday, Saturday and Sunday will begin processing the following Monday. It is very important that you insert the correct address at the time of checkout, in order to make sure you receive your package.

We're not liable for incorrect addresses inserted during checkout. Any changes made after is still not guaranteed! If the package is returned to us due to incorrect or insufficient address, you can either pay reshipment fee $4.99, or get reimbursed not including the shipping and taxes. If the package is delivered to the incorrect address due to customer inserting the incorrect address during checkout, it is nonrefundable.

It takes 2-3 days to process the your order before shipment, You will only receive a tracking number once the item has Shipped.

We're not responsible for USPS delay. We use USPS First Class mail for all shipments, which usually takes 3-4 days after shipments, but there can be DELAYS.

We're not liable for lost or stolen packages. If your package says "delivered" please contact your local usps or their customer service line at 1 (800) 275-8777. By placing your order and agreeing to the terms and conditions during checkout, you have accepted and agreed to this.

P.S. It can take up to 24-48 hours for USPS to update the tracking information.

Total shipping and delivery time can take up to 8 business days for USA Shipping!

We're NOT at fault for usps delays! There might be a delay due to covid-19 in certain areas.

Saturday and Sunday are not Business Days!